Privacy Policy
This Privacy Policy describes how Godhead Safety Consulting LLC ("FamilyGuard," "we," "us," or "our") collects, uses, stores, and shares information when you use the FamilyGuard by Trisha AI mobile application, this website at familyguardsafety.com, and any related services (collectively, the "Service").
By creating an account, joining a family, or using the Service in any way, you agree to the practices described in this Privacy Policy. If you do not agree, do not use the Service.
What's in this policy
01Who we are
FamilyGuard by Trisha AI is a family-safety mobile application operated by Godhead Safety Consulting LLC, a Texas limited liability company. The Service uses AI-powered prediction to warn family members about driving hazards — including incoming weather, school-zone speed limit drops, dangerous intersections, and vehicle crashes — before those hazards arrive.
This policy applies to all information we collect when you use FamilyGuard, regardless of platform (iOS, Android, or web).
02Information we collect
We collect only the information needed to deliver predictive safety alerts to you and your family members. The categories below describe exactly what we collect and why.
Account information
- Email address — used to authenticate your account and send you essential service notifications.
- First and last name — used inside your family circle so other members can identify you, and so voice alerts can address you by name ("Emma — school zone ahead").
- Authentication provider data — if you sign in with Apple or Google, we receive a stable account identifier from that provider. We do not receive your provider password.
Family relationship data
- Family ID, family name, and your role (owner, parent, teen, adult) within that family.
- Family member list — the other accounts you share location and alerts with.
- Join codes and invite links — short codes generated when you invite someone to your family.
Location data
FamilyGuard is fundamentally a location-aware service. We collect your device's location continuously while you are signed in and the app is running or running in the background with the location permissions you have granted. Location data includes:
- Latitude, longitude, GPS accuracy, heading, altitude, and speed
- Timestamps of each reading
- Whether you are currently in a "driving" or "stationary" state, derived from motion-activity sensors
- The road name and posted speed limit at your current location, looked up from public mapping data
We use this data to: show your location on your family's map; calculate your live AI risk score; detect school zones, dangerous intersections, and posted speed-limit drops along your route; query weather forecasts for the location where you'll be 20 minutes from now; and start, end, and store your trips.
You can revoke location permissions at any time through your device's Settings app. If you do, most predictive features will stop working — but you can continue to use FamilyGuard for the parts that don't require location (account settings, viewing other family members' shared location, receiving SOS alerts).
Trip and driving telemetry
While you are driving, we record:
- Trip start/end times and locations
- Route points (a sequence of GPS coordinates along the trip)
- Distance traveled, average and peak speed
- Speeding events (when you exceed the posted limit), hard-braking events, and rapid-acceleration events
- The computed safety score for the trip (an A–F grade)
This data is used to build your driver profile (typical driving hours, recognized roads), surface "Recent Insights" inside the app, and — for users on paid plans — generate insurance-grade safety reports.
Crash detection data
The crash-detection feature continuously monitors your device's accelerometer and gyroscope while you are driving. We do not transmit raw sensor data to our servers; the on-device crash classifier processes readings locally. When an impact above 4G is detected:
- We record the impact severity, your speed immediately before and after the impact, and your location at the moment of impact.
- A 30-second countdown begins on your phone. You can tap "I'm safe" to cancel.
- If you do not cancel, the phone places an automatic call to 9-1-1 with your location, and we send a push notification to every emergency contact in your family circle informing them of the crash and your last known location.
- We store a record of the crash event (location, severity, time, response actions taken) so it can be reviewed later and so emergency contacts can confirm receipt.
We do not share accelerometer readings with any third party. We do not use crash data for marketing or analytics.
Device and technical data
- Firebase Cloud Messaging (FCM) token — a per-device push-notification identifier, required to deliver alerts to your phone.
- Device model, operating system, and app version — for crash diagnostics, compatibility checks, and to help us prioritize bug fixes.
- Battery level and charging state — used by the AI risk score and to warn other family members when your phone is about to die mid-trip.
- Network connectivity state — used to detect when a driving family member has gone offline.
Subscription and purchase data
If you purchase a Pro or Family subscription, the transaction is processed by Apple App Store or Google Play. We receive a receipt or purchase token confirming the transaction; we do not receive your full payment card details. We store your current subscription tier, renewal date, and trial state on our servers so we can grant the correct features.
Communications and notifications
We may send you push notifications, in-app banners, and (rarely) email notices about safety events, family-circle changes, subscription state, or important service updates. You can disable push notifications in your device Settings; some critical safety alerts (such as a crash detection event for a family member) cannot be silenced from inside the app.
Information we do not collect
- Contents of phone calls, texts, or other apps' communications.
- Microphone audio or camera images (unless you explicitly attach a photo to a feature we offer; we do not currently offer such features).
- Web browsing history outside the FamilyGuard app.
- Health, biometric, or fitness data.
- Government identifiers (Social Security number, driver's license number).
03How we use your information
We use the information we collect to:
- Provide and operate the Service — show your family's location, calculate live risk scores, fire predictive alerts, detect crashes, deliver voice warnings by name.
- Authenticate you and keep your account secure.
- Send transactional notifications (safety alerts, family updates, subscription confirmations).
- Process subscription payments through Apple App Store or Google Play.
- Improve the Service — identify and fix bugs, refine the risk model, add new safety features.
- Enforce our Terms of Service and protect against fraud or abuse.
- Comply with legal obligations.
We do not sell your personal information. We do not use your data for advertising. We do not share your location with anyone outside your family circle.
04Who we share information with
We share your information only with the parties below, and only for the purposes listed.
Inside your family circle
Other members of your family circle see your live location (on a map), your driver name, your live risk score, and any active safety alerts addressed to you. They do not see your subscription state, email, or device-level technical data.
Service providers we rely on
We use a small number of third-party providers to operate FamilyGuard. Each one receives only the data they need to perform their function:
- Google Firebase (Authentication, Firestore database, Cloud Functions, Cloud Messaging, Crashlytics, App Check, Hosting) — our backend infrastructure. Firebase stores your account, family relationships, location, trips, and notification tokens on Google's servers.
- Mapbox — provides the map tiles you see inside the app. Mapbox receives anonymized request metadata when the app renders a map but does not receive your account identity.
- HERE Technologies — provides the dangerous-intersection database and traffic incidents API. HERE receives anonymized location coordinates when we query for hazards near you.
- Weather data provider — we query a third-party weather API for forecasts at your projected location. The query includes the latitude/longitude and forecast time but does not include your name, account, or device identity.
- Apple App Store and Google Play — process your subscription payments. We never see your full payment card.
Emergency situations
If our crash-detection system places an automatic call to 9-1-1, your location is transmitted to public-safety answering points by the phone's operating system (iOS / Android), not by us directly. Emergency responders receive only the information necessary to send help to your location.
Legal compliance
We may disclose information to law enforcement or other government authorities if required by a valid subpoena, court order, or other legal process — or to protect the safety of any person we reasonably believe to be at risk.
Business transfers
If Godhead Safety Consulting LLC is acquired, merged, or transfers a substantial portion of its assets, your information may be transferred to the successor entity, subject to this Privacy Policy.
05How long we keep your information
- Account data — kept while your account is active. Deleted within 30 days of account deletion.
- Location pings — older than 7 days are automatically purged from active storage. Aggregated, de-identified driving statistics may be retained longer for product analytics.
- Trip records — Basic tier: not stored. Pro tier: 30 days. Family tier: 30 days. Older trips are deleted automatically.
- Crash event records — kept for 12 months so responders, insurers, and family members can reference them. You can request earlier deletion by emailing us.
- Subscription receipts — kept for the lifetime of your account for billing reconciliation, then for 7 years after account deletion to satisfy tax and audit requirements.
06Your rights and choices
You can exercise the following rights regardless of where you live. Some of these are also legal rights under the California Consumer Privacy Act ("CCPA"), the General Data Protection Regulation ("GDPR"), and similar state laws.
- Access — request a copy of the personal information we have about you.
- Correction — update any inaccurate information about you (much of this you can edit directly inside the app's Profile screen).
- Deletion — delete your account and request that we erase your associated data. You can initiate deletion inside the app (Settings → Account → Delete account), or by emailing us. We will complete deletion within 30 days unless a legal obligation requires us to retain certain records.
- Portability — receive your data in a structured, machine-readable format.
- Opt out of non-essential communications — you can opt out of any non-safety email or notification from us.
- Do Not Sell or Share (California residents) — we do not sell or share personal information for cross-context behavioral advertising, so there is no opt-out to set. We confirm this in writing on request.
To exercise any of these rights, email support@familyguardaiapp.com. We will verify your identity (so we don't hand someone else's data to the wrong person) and respond within 30 days.
07Children's privacy (COPPA)
FamilyGuard is intended for use by people age 13 and older. The Service is designed to help families with teen drivers; teen drivers in the United States are by definition at least 14 (the minimum learner's permit age in most states).
We do not knowingly collect personal information from children under 13. If a parent or guardian creates a family circle that includes a child under 13, the parent is responsible for any data that child contributes. If you believe we have unintentionally collected information from a child under 13, contact us at support@familyguardaiapp.com and we will promptly delete it.
For minors between 13 and 17: we recommend that a parent or legal guardian set up the family circle and supervise the minor's use of the Service, and that the minor not enter their full last name or other directly identifying information beyond a first name and an emergency contact.
08How we protect your information
We use industry-standard measures to protect your data, including:
- TLS 1.2+ encryption for all data in transit between the app and our servers.
- At-rest encryption of Firestore documents containing personal data.
- Firebase App Check to ensure traffic to our backend comes from genuine, unmodified copies of the FamilyGuard app.
- Server-side security rules that prevent any user from reading or writing another family's data.
- Regular audits of code changes that touch personal data.
No system is 100% secure. If we ever experience a data breach that affects your information, we will notify you in accordance with applicable law.
09International users
FamilyGuard is operated from the United States. If you use the Service from outside the U.S., your information will be transferred to and stored on servers in the United States. By using the Service, you consent to that transfer. We provide the same protections to international users as to U.S. users.
10Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will always reflect the latest version. For material changes, we'll also notify you inside the app or by email at least 14 days before the change takes effect. Continued use of the Service after a change becomes effective constitutes acceptance of the updated policy.
11How to contact us
If you have questions, concerns, or requests about this Privacy Policy or how we handle your information, contact us:
Privacy contact
For privacy questions, data access requests, account deletion, or anything else covered by this policy:
For California residents exercising CCPA rights, please include "CCPA Request" in the subject line. For EU/UK residents exercising GDPR rights, please include "GDPR Request" in the subject line. We will verify your identity before fulfilling sensitive requests.